What is the primary purpose of order tickets in the BOH?

Zaxby's Back of House (BOH) Certification Exam prepared with flashcards and detailed questions. Understand roles and responsibilities to succeed in your BOH certification.

The primary purpose of order tickets in the Back of House (BOH) is to track guest orders. Order tickets serve as a communication tool between the front of house staff, who take the orders, and the kitchen staff, who prepare the food. These tickets detail the customer's selections, any special requests, and help ensure that orders are accurately filled and delivered to the right table. This tracking is essential for maintaining efficiency in the kitchen and ensuring customer satisfaction by providing accurate and timely service.

Managing inventory lists, adding new menu items, or calculating employee hours are related to operational aspects of the restaurant but do not directly pertain to the function of order tickets. Each of those activities serves different objectives that contribute to overall restaurant management but do not overlap with the primary purpose of order tickets in the context of order fulfillment in the kitchen.

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