Where should dressing packets be placed for all dine-in Zalad orders?

Zaxby's Back of House (BOH) Certification Exam prepared with flashcards and detailed questions. Understand roles and responsibilities to succeed in your BOH certification.

Placing dressing packets on the tray for all dine-in Zalad orders is the best practice because it ensures that customers have immediate access to their dressing when they receive their meal. This approach enhances the customer experience by allowing them to customize their salad just the way they like it without having to ask for additional items after their order has been served. It emphasizes convenience and ensures that the presentation of the meal is complete.

In contrast, placing packets on the side table or in the refrigerator can lead to delays, as customers would need to go out of their way to retrieve their dressings. Keeping the packets with the check is also less effective, as the meal would already be consumed or attended to by the time the check arrives, which doesn’t guarantee that customers will remember to ask for their dressing. Therefore, placing the dressing packets directly on the tray supports both efficiency and customer satisfaction.

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